Privacy Policy

Synvide Business Solutions Private Limited ("Synvide", "we", "us") operates synvide.com and provides digital services for clinics and hospitals. This policy explains how we handle information collected through this website, including the clinic assessment and enquiry form.

The enquiry form asks for your name, email address, phone number, clinic or hospital name, and the service you are interested in. City and notes are optional.

Please do not enter patient details, health information, or other sensitive personal information in the notes field.

We use the details you submit to respond to your request, understand your clinic's needs, discuss requested services, and manage our business records. The form separately asks whether you want other updates from Synvide; that choice is optional and is not needed to send your request. You can unsubscribe from those updates at any time using the option in the message or by contacting us.

We use HubSpot to receive and manage form submissions. The website also uses Google Ads and Meta Pixel to measure page visits and advertising responses. When HubSpot accepts a form submission, the site sends a lead event to these advertising platforms. The form may also include a HubSpot browser identifier if one is already available in your browser. Google Fonts provides fonts used by the website. These services may receive technical information from your browser, such as an IP address, device or browser details, and page or event information, as needed to provide their services.

These providers process information under their own terms and privacy policies: HubSpot, Google, and Meta. If you choose to contact us through WhatsApp, WhatsApp will handle information you share there under its own terms.

Google Ads, Meta Pixel, and HubSpot may use cookies or similar technologies as part of their services. Your browser settings can control or clear cookies, though some site or measurement features may then work differently. We do not currently provide a separate cookie preference tool on this website.

We keep enquiry information for as long as needed to respond to your request, manage any resulting business relationship, and meet applicable record-keeping requirements. We then delete or de-identify it when it is no longer needed, unless we must retain it for a legal or legitimate business purpose.

You can contact us to ask about, correct, or request deletion of information you submitted, or to withdraw consent where applicable. You can opt out of marketing communications at any time. We may need to retain some information where applicable law or a legitimate business need requires it.

This website and its services are intended for healthcare professionals and organizations, not children. Please do not submit information about children through the enquiry form.

We may update this policy as our website or data practices change. The date at the top indicates when it was last updated.

For privacy questions or requests, contact Synvide Business Solutions Private Limited at sales@synvide.com or +91-9704569280. Our address is Sharada Nagar, Anakapalli, Vishakapatnam 531031, Andhra Pradesh, India.